CS-UK will only be activated in a large scale traumatic major emergency, where competence and professionalism are essential. In order to ensure a professional service all Crisis Support Officers and Team Leaders have:
The training programme considers the human aspects of emergencies and the impact that they can have on individuals, groups and the community. All Crisis Support Officers complete an intensive two day Foundation Crisis Support Training course, which equips them with a set of core competencies, following this they enhance those skills through a series of modules over an 18 month period. These modules are developed and delivered by the partner organisations most appropriate with advanced skills, knowledge and experience in the module subject matter. Modules include:
In addition to the above, Team Leaders also recieve specific training for the role.
All emergency planning and training must be validated through exercising. Exercising is an important part of the emergency planning cycle, providing an opportunity to practice and test in a practical scenario, the training received. Live exercises are a live rehearsal for implementing a plan. Such exercises are particularly useful experiential learning, helping participants develop confidence in their skills and providing experience of what it would be like to use the plan's procedures in a real event.
Crisis Support Officers are regularly involved in exercising of multi-agency plans, and, upon completion of the full programme, participate in a large scale live exercise as part of their graduation.